Our Company

Micromation is a privately held company who specializes in Information Technology (IT) cost management and has been in business since 1998. Micromation was incorporated under the laws of Ontario in 1999. 

Micromation is an expert in TCO total cost of ownership, base-lining, compliance, ITIL best practice & process maturity assessments, User profiling, improvement program development, cost/benefit analysis and business case, activity based costing, charge back, program management, process improvements, project management, asset management, RFP development, key performance indicator measurements, IT balanced score cards, and follow-on measurements & monitoring.

Micromation’s business model makes extensive use of Independent Consultants through formal subcontractor relationships, taking advantage of scaleable project staffing with a virtual bench of seasoned professionals. Micromation has effectively managed subcontractors on a number of commercial projects.

Our Value Proposition

Micromation’s business strategy or value proposition is to help IT organizations measure and increase the value of IT to the business by minimizing the cost of IT while maximizing the yield "Better, Faster, Cheaper".

Micromation’s services are scaleable, flexible, reliable, qualitative and offer tremendous price/value. 

Our Customer's Feedback

A recent independent survey of our customers was conducted by Open Ratings of Dun & Bradstreet called a Past Performance Evaluation™. Our customers rated us in the top quartile for:

	Reliability
	Cost
	Order accuracy
	Delivery/timeliness
	Quality
	Business relations
	Personnel
	Customer support
	Responsiveness

Work Experience

The following list provides examples of work we have performed for various customers using our benchmarking and consulting methodologies:

	Analysis training for TCO cause & effect, root cause
	Asset management assessment, strategy and business case
	Asset management gap analysis and business case
	Asset management white paper
	Desktop technology refreshment strategy and business case
	End User segmentation survey and needs analysis
	Enterprise help desk assessment and business case
	Enterprise systems management strategy and business case
	Functional maturity assessment
	Help desk re-engineering and implementation planning
	Help desk repatriation planning
	IT benchmarking and KPI measurement
	ITIL maturity assessment
	Leasing Program business case
	myTCO key performance monitoring & score-carding
	Network systems management outsourcing business case
	Operational maturity assessment
	Program management for asset management
	Program management for operational excellence
	Resolve help desk business case
	Software asset management business requirements
	TCO education for sales force
	Tivoli enterprise systems management business case
	Total cost of ownership assessments and business case