myKPI Data Collection


		IT Benchmarking & Management Consulting - Get the Most from IT

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Service Details

myKPI© Data Collection Tool/Services

Get an online web portal and help desk service to help you orient, collect, support, validate and host your key performance indicators (KPIs) data. The myKPI© Data Collection Tools and Services are designed to improve your data collection team’s efficiency and effectiveness by minimizing the effort involved in collecting your KPIs while enhancing the quality of data captured.

myKPI© is a web portal, repository and support service, combined to simplify, streamline and support the entire data collection and benchmark reporting process.

Features:

TCO StrategyKit Features

This powerful and flexible service provides the following features:

	A web portal which provides your data collection staff secured, anywhere, anytime access to the data collection tools, methods and process.
	Survey modules including: instructions, scope of work, what’s new, FAQs, downloads, problem reporting and suggestions.
	Data collection progress reporting for all survey implements selected.
	Ability to administer the survey implements and templates for download and distribution.
	1 800 help desk service Monday through Friday 8:00am – 5:00pm EST (after-hours coverage optional).
	Email based support available at all times.
	Validation of the data collected to verify the integrity and assumptions used.
	Data is hosted for 1 year for downloading and reporting purposes.
	Project administration module for overall project management team status, schedule, archive, members, discussions and search tools.

Simplified multi-location data collection with a single point of contact approach for consistency and project oversight.

Can be used to collect performance measures like: Total Cost of Ownership (TCO); Total Cost of Technology (TCT); End User Profiles; Information Technology Infrastructure Library (ITIL) Maturity Assessment; Sox/C198 Compliance Accelerators; Control Objective for IT (CobiT) Assessment; Information Technology Capability Maturity Model (CMM) Assessment; End User eSurveys; IT Staff eSurveys; IT Asset Audit; Customer Satisfaction Surveys etc.

Benefits:

TCO StrategyKit Benefits

The myKPI© Data Collection Tools and Services provide the following kinds of benefits:

	Improves data collection team(s) efficiency which increases your productivity, saving time and money.
	Simplifies the data collection process improving your effectiveness which provides a higher degree of consistency and data quality.
	Web based access provides better communications, increased scalability, improved distribution, less travel and reduced courier costs.

What do I get?

TCO StrategyKit Deliverables

12 months access to myKPI web portal which provides the necessary tools to assist staff with the data collection and reporting process.
Orientation sessions for Project Leaders and Data Collection Team members.
Data collection progress reporting.
Telephone/email support during the data collection phase.
Templates to help organize and manage your data collection effort and data requirements.

Options:

TCO StrategyKit Details

	Onsite Project Manager
	Onsite TCO Business Consultant
	Multi-location reporting
	Customization

myKPI Information Request Form

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File: TCO014.htm

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myKPI Information Request Form